Customer Testimonials

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Google Jul 1, 2026

My experience at mazda napleton was nothing but amazing the salesman ali was one of the most genuine, kind and honest guy I've ever met. From the moment that me and mom walked in everyone was really nice. We walked out feeling so happy and grateful. Anyone looking ask for Ali!

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Google Jun 28, 2026

I had a great experience working with Ryan Riddle at Napleton Mazda in Oak Lawn. This was my first time buying a brand-new car, and Ryan was patient, knowledgeable, and never pushy. He answered every question I had from little things like how to keep the piano black trim clean to practical things like which Mazda would fit my a wheelchair better. I truly felt that Ryan wanted me to find a car I would enjoy while also making sure it fit my life. He’s not only a great salesman but also a genuinely good man. Thank you for ... Read More

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Google Jun 27, 2026

Salesman Raymond made the process smooth and easy! From the moment I walked in he was very welcoming and listened to what exactly I was looking for. I recommend asking for Raymond if you’re shopping here.

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Google Jun 27, 2026

I just wanted to take a moment to share how impressed I was with the experience my son and I had purchasing his new car. Ryan Riddle, our sales consultant is OUTSTANDING! As an older person,, my experience With car sales people has been very different. Ryan was a breath of fresh air. He is professional, attentive and truly went above and beyond to make the process smooth and stress-free. If you’re ever looking for a car, make sure to ask for Ryan Riddle. Thank you so much Ryan for all your help. Yvonne Sode

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Google Jun 27, 2026

Thank u Ali. My 6th car from him Also thank you don smith the sales manager

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Google Jun 27, 2026

Thank you Ali Sayes best deal ever

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Google Jun 27, 2026

I had an excellent experience purchasing my Mazda CX-90 vehicle at Napleton Mazda in Oak Lawn. From the moment I walked in, everyone was welcoming, professional, and made me feel comfortable throughout the entire process. A special thank you to our salesperson, Jeff Treadwell, who was incredibly helpful from start to finish. He was knowledgeable, patient, and took the time to answer all of our questions without ever making us feel pressured. Jeff made the entire car-buying process smooth, easy, and enjoyable, and he genuinely cared about helping us find the right vehicle for our needs. I also want to ... Read More

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Google Jun 25, 2026

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Google Jun 25, 2026

Just purchased a new Cx50 with the help of an awesome salesman named Ali Alsays who walked me through every step of the process and answered all my questions clearly and turned the whole experience into a very smooth process.. I will definitely recommend this place to family and friends.. Thanks guys!!

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Facebook Jun 25, 2026

Just purchased a 2026 CX50 and couldn’t be happier with the whole transaction that was made easy with the help of the awesome salesman Ali and the whole team! I highly recommend this place..

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Google Jun 24, 2026

Our salesperson, Sean, was great. He was able to help us identify the perfect car for our needs and made the buying process as seamless as possible.

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Google Jun 23, 2026

(Translated by Google) Jonathan is a very kind and helpful major 🕺🏼 (Original) Jonathan es el major muy amable y servicial 🕺🏼

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Google Jun 23, 2026

I recently purchased a 2026 cx-5 with Jeff Treadwell and enjoyed the entire experience. I visited once before coming back to purchase the vehicle 3 days later. Jeff was great at explaining every detail in each model. We found exactly what I was looking for in a car. What I really admired about Jeff is that he never pressured me, he made sure to hear my specific needs in car. That made me feel comfortable as a car purchase is a major investment. The entire team, including Ray, in the financial department, made the experience fun. They made sure to breakdown the ... Read More

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Google Jun 23, 2026

Jonathan was great! He helped us find our new family vehicle and was super accommodating and patient with us.

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Google Jun 20, 2026

Loved Ali. He was so helpful.

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Google Jun 20, 2026

(Translated by Google) Jonathan, the seller, is a kind, polite, and very reliable person. As a buyer, I was very satisfied. (Original) vendedor Jonathan es una persona amable educada y muy confiable como comprador quede muy satisfecha

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Google Jun 16, 2026

I had a great experience with Ray! I went in looking for a new car, and Ray walked me through all the different options I was considering. He was incredibly patient, attentive, and knowledgeable. He answered every question and concern I had throughout the entire process. One thing that really stood out to me was when I mentioned that I wanted all-weather mats for my 2026 Mazda CX-30 Carbon Edition because I’m not a fan of the standard carpet mats. Ray explained that some vehicles come with them from the manufacturer while others do not and may need to be ... Read More

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Google Jun 16, 2026

Great experience at Napleton Mazda! My Sales Consultant, Ryan Riddle was easy to work with—professional, knowledgeable, and no-pressure, which I really really appreciated. Can't go wrong asking for him when you arrive! Jose Lopez in finance was also a pleasure to work with and made the final process comfortable and smooth. Highly recommend!

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Google Jun 13, 2026

Ray was extremely helpful with the entire experience.He was very knowledgeable and thorough with explaining how everything was going to work.It was my first experience coming into a dealership and he made my father and I feel comfortable and confident in our purchase.If it’s your first time buying a car or even want to just browse around I definitely suggest asking for Ray.

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Google Jun 12, 2026

I recently purchased a vehicle from Ryan Riddle and the experience was excellent from start to finish. He was knowledgeable, professional, and patient throughout the entire process. He took the time to answer all my questions and explained everything clearly. The buying process was smooth and transparent. I truly appreciate the outstanding service and would highly recommend Ryan to anyone looking to purchase a vehicle. Thank you for making this such a positive car-buying experience!

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Google Jun 6, 2026

Thank You for a great experience. Jeff in sales is outstanding and very knowledgeable. Jose in finance is amazing as well. They work with you!! Kudos to an amazing team!

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Google Jun 5, 2026

One of the best places to get a brand new nice car. Ryan Riddle helped me out so much with getting a new car and directing me through each step of the process. He’s a nice guy and was great to work with.

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Google Jun 3, 2026

I had a good experience purchasing my 2026 Mazda CX-5 S Premium. I want to personally thank Jonathan, Don, Kenya, Kevin,, and Francisco for their professionalism, patience, and excellent customer service throughout the entire process. What stood out to me the most was that I never felt pressured into making a purchase. Everyone was respectful, helpful, and genuinely focused on making sure I had a great experience. That is something I truly appreciated, especially after dealing with other dealerships in the past. The communication was excellent, the process was smooth, and the convenience was outstanding. If you're looking for a ... Read More

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Google Jun 2, 2026

What of an amazing experience I had the day I purchased my Mazda cx-5. Thanks to my “brother” Ali, he’s the man! Did not sugar coat anything and let me, mother and older brother know everything we needed to know. From test driving the SUV to explaining how every gadget in the vehicle works, if I had to give him a 0 out 10 I’d give him 1000! Whatever question I had, he didn’t hesitate to give me a response. If you looking to purchase a new vehicle I highly recommend Ali Sayes. A big thank you to him! Another ... Read More

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Google May 29, 2026

I love Mazda Nepleton,s oak lawn 💕every staff loving respectful and responsible workers it’s my Good experience in it 💯🫶🏻

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Google May 27, 2026

Great experience for my son buying his first used car! Our sales representative, Sean Darke, was phenomenal. Wonderful customer service!

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Google May 23, 2026

My salesman Ail Sayes was amazing! He was so knowledgeable and helpful throughout my purchasing experience. He let me test drive any car I so much as thought I might want and he found me the perfect vehicle. 10/10 experience and I would definitely recommend this dealership and Ali as your salesman! You will not be disappointed 😊

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Google May 18, 2026

Jeff at Mazda was amazing! He was patient, knowledgeable, and somehow managed to survive my car-shopping process and my sarcasm, which honestly deserves its own award. He was never pushy, but very helpful and knowledgeable. If you’re looking for a Mazda, definitely stop in and ask for Jeff.

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Google May 13, 2026

Ask for Ali . He was able to get me the best deal on my 2023 Mazda Cx-30! Great customer service

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Google May 9, 2026

This was by far the best car shopping experience I have ever had! Jeff Treadwell was my sales consultant and I can’t say enough great things about him. So helpful,knowledgeable,no pressure whatsoever. Really wanted me to be comfortable and happy with my purchase and the price I paid. Spent so much time with me going over every aspect of proper use of all the car functions.I did not bring a check with me and was going to come back the next day with payment. I live far north so Jeff was kind enough to drive me ... Read More

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Google May 7, 2026

I've been a Mazda customer for 10 years and couldn't be happier. Ryan R. made the trade in/purchasing process quick, easy, and painless. I appreciate his knowledge, kindness, and excitement when I chose my CX-5! It was hard for me to say goodbye to my Mazda3 but I know it will go to a good home. Everyone at Oak Lawn Mazda from the service department to the managers are all wonderful people. They are fair, straight-forward, and not pushy like typical sales-people. I'm a Mazda customer for life!

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Google May 3, 2026

Ask for ALI SAYES and thank me later. Tell him your Mazda Brother sent you.

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Google May 2, 2026

Thank you to Rick! Through each step of the process he toke the time to explain everything throughly. I love my new Mazda CX-5 so far

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Google May 2, 2026

I had the pleasure of buying my vehicle with Ray Ramirez-Tan. He was courteous, accommodating and worked within my budget. What I really appreciated was that they didn't try to push other fees and clearly explained how each product worked. At the end of the day I was extremely happy with my purchase.

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Google Apr 30, 2026

Great service. Made car buying process easy.

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Google Apr 20, 2026

My salesman was Jeff Treadwell. Jeff was low key and low pressure. A great guy. Very knowledgeable on the CX5 I was looking at and I asked to look at three. I was there for the 3 on a Thursday and came back 2 days later and saw Jeff again and ended up buying a very clean certified pre-owned silver CX 5. Jeff, your persistence in helping me find the right car and your patience with me was greatly appreciated. Great guy.

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Google Apr 16, 2026

I came in after work and Ray was fast and friendly. He helped with giving me options and really worked with me

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Google Apr 14, 2026

this place treats their customers so well. Never been dissatisfied. they fought to get me the deal I wanted, and went above and beyond. I’ve been doing my maintenance thru them and they’re very fast , attentive and good at what they do. very happy i bought my car thru them. definitely recommend to someone else. but always do your own research to negotiate ur own deal.

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Google Apr 11, 2026

We’re thrilled with our new car purchase! The entire experience was smooth and enjoyable. A big thank you to Jonathan, our sales consultant, who was knowledgeable, patient, and made everything easy. Special thanks to Jose in finance for handling everything clearly and efficiently. We highly recommend this dealership. Excellent service from start to finish.

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Google Apr 9, 2026

We had another great experience buying a car, and this is our second time working with Leo Sanders! This time, we bought a Mazda CX-5 for my mom, and he made the whole process smooth and stress-free. Leo is always professional, friendly, and truly goes above and beyond to make sure we’re happy with the deal. We really appreciate his honesty and dedication. Highly recommend working with him if you want someone who genuinely cares about their customers!

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Google Apr 7, 2026

I had a great experience at Mazda thanks to Ali. From the moment I walked in, he was friendly, patient, and genuinely focused on helping me find the right car—not just making a sale. He took the time to answer all my questions, explained everything clearly, and made the whole process feel easy and stress-free. Ali was very knowledgeable and never made me feel pressured, which I really appreciated. It’s rare to find someone who is both professional and personable, but he definitely is. If you’re going to Mazda, I highly recommend asking for Ali—you’ll ... Read More

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Google Mar 31, 2026

(Translated by Google) Excellent service, Mr. Francisco was very kind. 10 out of 10 (Original) Excelente servicio fue muy amable el Sr francisco 10 de 10

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Google Mar 31, 2026

My experience here was wonderful from start to finish. My salesman, Ray, was personable and very knowledgeable with each car we stepped in. We were treated great here and would recommend this Napleton!

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Google Mar 31, 2026

Oak Lawn Mazda was great. I couldn't make it from out of state to get the car so my salesman, Ali, sent an Uber for me! He walked me through everything to make sure I was able to drive home with the car I wanted. When I had questions about the car the next day, he didn't hesitate to help. Great staff. Dedicated and friendly.

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Google Mar 30, 2026

I want to thank Jonathan from Oak Lawn Mazda for the great service. He was very helpful and made us feel like very comfortable and answered all of questions. He took his time with us from the moment we walked in am super glad Jonathan was able to help us every way possible until I got approved never left our side thank you

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Google Mar 30, 2026

Positive buying experience with Jonathan.

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Google Mar 30, 2026

Jonathan at Napleton Mazda was amazing and made purchasing a used car painless. I appreciate all his help and how polite he was.

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Google Mar 28, 2026

We worked with Ryan R at Napleton Mazda. He exceeded our expectations for an easy and informative purchase process. I highly recommend coming here for a great, seamless, easy and friendly sale.

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Google Mar 27, 2026

I want to thank jonathan for helping me today in getting my new 2025 Mazda. Very easy process and smooth thanks to Jose in finance too.

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Google Mar 26, 2026

I had an amazing experience working with Ray Ramirez when purchasing my car. He was incredibly friendly, professional, and genuinely focused on making sure I got exactly what I needed. He answered all of my questions clearly, made the entire process smooth and stress-free, and never made me feel rushed or pressured at any point. Ray truly went above and beyond to ensure I was comfortable with my decision and drove away completely satisfied, and I would highly recommend him to anyone looking for a great car-buying experience. 5 stars all the way!

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Google Mar 22, 2026

Just bought a 2023 Mazda 3 pre certified vehicle on a great deal. Ask for Ali he is very professional and at the end of the day I was given a great deal and fair trade in for my vehicle. 10/10 and got my dream in the driveway!!!

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Google Mar 21, 2026

Johnaton was amazing he made sure I left with exactly what I wanted and gave me a very good deal he made me feel confident and comfortable with my decision. I will definitely recommend everybody to go to him to buy a car. Johnaton is very vocal and will give u the best car that will fit you financially and not just give you anything just to get a sale

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Google Mar 20, 2026

I had a great experience working with Ryan Riddle. He was very professional, honest, and really helped me get the best deal possible. He took the time to explain everything clearly and made the whole process smooth and stress-free. I truly appreciate his effort and transparency. Highly recommend Ryan if you're looking for the best price and excellent service!

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Google Mar 14, 2026

Had such an amazing experience. I’m a first time buyer and Raymond was such a great help. I went there to test drive but ended up leaving with the car. Raymond was such a great help and wasn’t pushing me to buy the vehicle, he gave me options and listened to all my questions. Overall I love my vehicle and am very grateful for the help I received!

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Google Mar 14, 2026

Big shout out to Jeff Treadwell! We walked in with no appointment - he was quick to help us and extremely thorough with any information we needed to know. Humble patient and easy to talk to. Thank you so much for helping us work out a great deal on our new/preowned vehicle.

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Google Mar 12, 2026

Amazing customer service & support before even stepping foot into the dealer!!! Thank you so much Daniel & Monica for your outstanding support and service helping me with my car!

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Google Mar 12, 2026

Edwin was super helpful and full of energy when showing me the vehicle I wanted, I recommend Edwin to anyone looking for a vehicle

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Google Mar 10, 2026

Jonathan was a big help in my purchase of a new Mazda! He was honest and very informative

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Google Mar 5, 2026

I purchased my first car here and Ray Ramirez helped make sure the whole process went smooth and was transparent. Great customer service!

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Google Mar 4, 2026

Awesome service from Ruben in service. Fixed my mazda cx 30 and replaced my defective battery. Definitely recommend this place.

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Google Feb 28, 2026

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Google Feb 27, 2026

We had such a nice experience working with Ali! He really listened to what we wanted and helped us get a great deal on our Mazda CX-90. He was patient, honest, and made the whole process easy and comfortable for us. We truly appreciate his help and would definitely recommend him to anyone looking for a car.”

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Google Feb 25, 2026

Ali was wonderful, made the experience seem less and straight forward. Highly recommend to have as my future salesman. He also knows a lot about the cars and all of the little features often missed. Please see him for you vehicle needs.

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Google Feb 24, 2026

I Had a great experience purchasing my car last weekend. Ali Sayes was a great help guiding me through all the process. Now I have the car I really wanted!!!

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Google Feb 23, 2026

I had a great experience buying a car here. Jonathan was very personable and made purchasing a car a smoothe process. I highly recommend this dealer and ask for Jonathan.

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Google Feb 22, 2026

This was my 5th vehicle purchased from Napleton’s Mazda in Oak Lawn and was the easiest and fastest experience yet, in and out in just over 2 hours. Jonathan provided great customer service.

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Google Feb 22, 2026

Oak Lawn Mazda is a great dealership to purchase a vehicle from. They were able to get us to the numbers we were looking for and it was a pleasant experience. The whole team there was great from Jose in Finance, Christine in Sales BDC and Leo Sanders our Sales Consultant. A special shout out to Leo who was the best car sales person I have had. He is very helpful, friendly and does a great job all around. If you want a great experience make sure to go to Oak Lawn Mazda.

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Google Feb 21, 2026

Sean made what could have been a stressful process feel easy and comfortable from start to finish. He really listened to what I wanted and helped me find the right car. And on top of all that, he has a great sense of humor, which made the whole experience way more relaxed and actually enjoyable. I’m so happy with my car and truly grateful for how smooth everything went. If you’re looking for someone honest and easy to work with, definitely ask for Sean!

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Google Feb 20, 2026

Mr. Ali Sayes is the consummate sale professional. Upon my arrival the two models I had inquired about were staged side by side for comparison making my choice an informed one with detailed explanation of options. The actual purchase was straight forward there was no deviation from quoted price , the best price from any dealership. During the actual purchase Mr. Sayes was very patient with several obstacles I encountered making the experience smooth from test drive to delivery. Highly recommend Napleton Oak Lawn Mazda . REQUEST , Ali SAYED!

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Google Feb 20, 2026

(Translated by Google) I just bought an SUV at Mazda. Ali helped me; he was very kind and helpful, and he answered all my questions and concerns… Thanks, Ali! 👍 (Original) Acabo de comprar una SUV en Mazda Ali me atendió fue muy amable y concreto estuvo atento a todas mis preguntas e inquietudes… Gracias Ali👍

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Facebook Feb 19, 2026

Amazing thank you❤️❤️❤️loyal family for 15 years🙏

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Google Feb 18, 2026

Leo is such a great agent. We are well taken cared of and very accommodating. Fast and easy transaction.

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Google Feb 11, 2026

Sean was excellent along with the gentleman I sat down with for financing. Unfortunately after leaving the dealership and arriving home I realized that the lower splash shield on the vehicle was badly damaged and not able to be secured properly. Upon further inspection I discovered duct tape on the under side portion of the front bumper to secure it in place, and being that I live about an hour away from the dealership, the drive alone was enough to cause the tape to fail. Disappointing to discover that they were not transparent about something as minor as a damaged ... Read More

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Google Feb 10, 2026

Ryan was great. He was patient, helpful and even stayed late to make sure we got th service we deserve. Ask for Ryan he will get you what you want. Not just what they have.

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Google Feb 10, 2026

Ryan was really nice and patient! I was able to walk out with the car that I love!!!! FOR SURE WILL RECOMMEND HIM

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Google Feb 9, 2026

Mazda in Oak Lawn was awesome! I truly appreciate all of Mr. Jeff’s assistance with matching me with my dream SUV. He was patient, kind, and informative. I highly recommend anyone in search of a Mazda to visit the dealership in Oak Lawn and see Mr Jeff😊

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Google Feb 9, 2026

Leo was great and I love my new Mazda!

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Google Feb 7, 2026

We had a great experience in Oak Lawn Mazda. Jonathan was very kind, helpful and full of information. The showroom was clean despite bad weather conditions.

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Google Feb 4, 2026

I had an amazing experience buying my first car here! Everyone communicated so well from start to finish, which made the process much easier. Huge thank you to Kenya, Josh, and Ray for their knowledge and help. I would absolutely recommend this dealership to anyone in the market for a new car.

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Google Feb 2, 2026

Ali Sayes! Is your go to guy when buying a new, used car or suv! I highly recommend this guy when it comes to yours needs. 💯 AAA+++ I bought a new 2026 Mazda 3 sedan . He’s the man. -Cesar Uribe

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Google Jan 31, 2026

Loved working with Ali! Patient, helpful and friendly. No pressure while I picked out exactly what I wanted! ❤️ My CX50 and my 3rd Mazda!

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Google Jan 30, 2026

Ali is the best! He didn’t stop until he helped me find what I was looking for. I highly recommend Napleton. Be sure to ask for Ali!

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Google Jan 30, 2026

We had a great experience at Napleton’s oak lawn Mazda especially with Ali whom was such a supportive and helpful salesman. It was our second time dealing with him and he was more like a friend who advised us and gave us the best deal as well as made the process of purchasing a new car seem easy.

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Google Jan 30, 2026

I went to Oak Lawn Mazda just to look and see what they offer and ended up coming out with a brand new cx50, this is all because the great service of Mr. Ali, he is a great person to deal with, best customer services ever, highly recomended, thank you Ali for this amazing experience

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Google Jan 22, 2026

The service was magnificent. Johnathan and the staff took care of all my needs. I left there very satisfied.

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Google Jan 19, 2026

I recently bought a 2025 CX-5 from Oak Lawn Mazda and was extremely pleased with everyone at the dealership. I want to especially thank Ryan Riddle for his professionalism, excellent service and attention to detail during the whole buying process. Ryan was very patient while we test drove several different Mazda models and his knowledge of all the vehicles was amazing. On the day of delivery, Ryan went over the vehicle with a fine tooth comb making sure it was in perfect condition. I really appreciate Ryan’s dedication and will definitely be back to Oak Lawn Mazda.

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Google Jan 15, 2026

You can get a real time video of your car during the service, that is real good point, also the water and free coffee is perfect for the waiting time, I love Mazda

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Google Jan 14, 2026

(Translated by Google) We bought a car from Jonathan today and we couldn't be happier! Excellent service and highly recommended. (Original) Hoy compramos un carro con Jonathan y no podemos estar más felices! Excelente servicio y súper recomendado.

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Google Jan 7, 2026

Had the best experience at Mazda Oaklawn Ryan Riddle was amazing he focused on my needs and wants and made sure I didn’t have to compromise I highly recommend if you’re looking for a car to go see Ryan

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Google Jan 4, 2026

Great service and assistance working with Ali. Really helped me find a good vehicle that was flexible in my budget range

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Facebook Jan 4, 2026

I had a great experience at Oaklawn Mazda and want to give special thanks to Ali Sayes. I purchased my CX-50 and Ali was amazing throughout the entire process. He made everything easy, answered all my questions, and made sure I had no stress or worries at all. Truly a professional and a gentleman. I highly recommend working with him.

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Google Jan 4, 2026

Thank you Jonathan for great service!! You definitely made the process easy.

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Google Jan 3, 2026

My mom and I had such a positive experience at Oak Lawn Mazda! I came in with the intention of buying myself my first car and Jonathan made it such an easy purchase. Jonathan was very welcoming and made the processes so effortless and seamless. He was very knowledgeable about the car I wanted and explained everything in detail to my mom and I and answered every question we had. He was also very accommodating and made sure we were comfortable with every step of the process while also making sure to get us the best deal possible! I would 100% ... Read More

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Google Jan 1, 2026

Jonathan provided the best customer service I had ever received on purchasing a car. I wasn’t even planing on purchasing the on that day, but I felt so comfortable and confident that I was offered a good deal, that I left the place with a new car. I will definitely recommend Jonatan and this place !

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Google Dec 31, 2025

My girlfriend and I recently bought a CX-50 here and we had a great experience. We had looked at a few different dealerships before coming here, and we felt like the people at Oak Lawn made the difference. Jonathan did everything he could to get us the right car at the right price. He was able to answer all of our questions quickly, and ran down all of the different trim options available to us for each model. Jonathan really listened when we talked about what was important to us in a car, and he made sure we ended up ... Read More

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Google Dec 30, 2025

Thank you to Ali for working with me. I was able to get an affordable and reliable vehicle for my family. He thoroughly explained everything to me, and was very patient.

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Google Dec 29, 2025

I received incredible service while purchasing a vehicle this weekend. My salesperson Ray was informative and helpful throughout the process. His knowledge and kind service made a big purchase calming and reassuring. I’ll be recommending anyone in my network to give Ray a call for their new car needs!

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Google Dec 26, 2025

This is my 3rd time purchasing a CX5 from Napleton's Oak Lawn Mazda and Ali made the process quick and painless. He really knows the car financing business. So grateful to have crossed paths with him.

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Google Dec 20, 2025

My wife and I had a good experience at Napleton's Oak Lawn Mazda. I was initially put in contact with Christine who helped us to schedule a test drive the next day. We then had the pleasure of working with Jonathan, who guided us through the process of purchasing a used vehicle from them. He was thorough and accommodating, and helped us tie everything up at the end as we were closing the deal. I appreciated his prompt response time and careful consideration of every issue I brought to him.

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Google Dec 20, 2025

I waited a week to give this review and so far the car has surpassed my expectations. It was my first time buying a car and Ali Sayes Made the whole experience and process less daunting than I expected. From the moment I walked in to when I got the car keys. He definitely made me feel at ease with the whole process. I’m definitely loving my car. Thanks again Ali.


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